Monday - Friday: 8.30am - 6.30pm
We have some appointments on Tuesday/Thursday evenings and Saturday mornings. Please note that these are not every week. Contact reception for availablity or book online through the extended hours option.
The Penn Surgery provide some appointments from 8.00am. Please view these online or ask at reception.
All consultations are by appointment, which can be made
For more information on how to use our Online Services please refer to the Patient Access FAQs
We operate an advanced access service, which means you can book 48hrs ahead. If you wish to see a specific doctor please let us know at the time you book your appointment and we will endeavour to meet your request.
If you cannot keep your appointment, please cancel it as soon as possible using the automated telephone booking service, online via Patient Access or by contacting reception.
The practice closes for regular training sessions each month.
We also may be closed on the occasional lunchtime for staff meetings. Emergency contact numbers will be in place.
The Simpson Centre and Penn Surgery will be closed from 13h00 until 18h30 on the following dates in 2019.
If you require urgent medical assistance during these afternoons please call the Out of Hours service on 01296 850011. This number is only in operation from 13h00 until 18h30. From 18h30 and until we open the following morning please use the NHS 111 service by calling 111.
Home visits are at the discretion of your doctor. Please do not ask your doctor to call unless the patient is genuinely too ill to come to the surgery. A rash or temperature does not prevent patients coming to the surgery and will not endanger others. Simply tell the receptionist on arrival. Where the condition of the patient does require a home visit, please try to let us know before 10.30am each day.
An out of hours’ service is provided. If you need to speak to a doctor urgently, please ring the surgery to obtain the out of hours’ telephone number.
For advice please ring NHS Direct on 111
We are part of the Chiltern Clinical Commissioning Group They can be contacted by writing to, or telephoning:
Chiltern District Offices
King George V Road
Tel: 01494 586600
Fax: 01494 732035
Email Chiltern CCG
Telephone: (01494) 671571
We will endeavour to help with any medical related emergency. The nearest accident and emergency department is at Stoke Mandeville Hospital telephone 01296 315000 or Wexham Park Hospital telephone 01753 633000.